For customers
Home jobs sorted. On WhatsApp.
Describe what you need. We'll match you to a nearby service provider, send the quote for approval, and keep the job moving on WhatsApp.
Start on WhatsApp at +27 69 355 2447
How it works
Here's what to expect, from your first WhatsApp message to a completed job.
Describe your job on WhatsApp
Message the Plug A Pro WhatsApp number. Tell us what you need. Plumbing leak, garden overgrown, wall needs painting. We'll ask a few short questions to understand the job.
We match you to nearby service providers
We find available local service providers in your area who have the right skills. Once they accept, we keep the process moving on WhatsApp so you can review the quote before work starts.
Confirm and book
If a service provider needs to inspect the job first, we arrange a short visit before quoting. For straightforward jobs, they submit a quote directly. You approve before anything is scheduled.
Approve the quote in writing
All quotes come through Plug A Pro in writing. You review the price and scope, then approve in writing. No verbal agreements. Everything is written down.
Provider arrives and does the job
Your matched service provider arrives at the agreed time. Before and after photos are attached to the job record. You can follow progress via WhatsApp.
Pay and leave a review
Once the job is done, Plug A Pro confirms the close-out and you can leave a review to help other customers and reward great service providers. Your review builds trust in the community.
How we protect you
Letting a stranger into your home takes trust. Here's how Plug A Pro builds it.
Your number stays private
We never need to share your personal phone number just to get the job moving. Plug A Pro handles intake, quote approval, and status updates from the platform number.
Applications reviewed before activation
Applications are manually reviewed before activation — an eligibility check for marketplace participation, not a guarantee of licensing, safety, or workmanship. Provider profiles show what each service provider has submitted and recorded on Plug A Pro.
Quotes in writing, always
Nothing is agreed verbally. Every price and scope is confirmed in writing through the platform before work begins. No surprises.
Photo documentation
Before-and-after photos are attached to every completed job. If there's a dispute about the quality of work, there's a record.
Platform mediation for disputes
If something goes wrong, contact Plug A Pro support. We review the written quote, job history, and photos already attached to the record.
Public reviews build accountability
Every completed job generates a review. Providers who are unreliable tend not to get repeated leads. Providers who do great work build a reputation that earns them more work.
What jobs can I request?
Plumbing, painting, garden work, general handyman, appliance repair, DIY assistance, and roofing. If it's a small job around the home, there's likely a provider near you who can do it.
See all job types →Start the conversation on WhatsApp.
Need a service provider, looking for work, or want to join as a service provider? Start with us on WhatsApp at +27 69 355 2447.