MVP service scope

Small everyday jobs only.

Plug A Pro launches with simple, defined home jobs that can be described on WhatsApp, quoted in writing and documented in the job record.

Green

Ready for WhatsApp-first MVP requests.

3

Amber

Ask first. Support may limit scope before matching.

2

Red

Not handled in the MVP launch scope.

3

GreenReady for WhatsApp-first MVP requests.

General Home Repairs

Small repairs and everyday home maintenance tasks

Good for defined home jobs where the scope can be described, quoted and completed without major site work.

Examples

  • Door handles, hinges and small fixtures
  • Shelves, curtain rails and mounting tasks
  • Minor plaster, grout and tile touch-ups
  • Flat-pack furniture assembly

Not in this scope

  • Major structural changes
  • Unsafe heights or specialist equipment
  • Jobs that need a formal site plan
GreenReady for WhatsApp-first MVP requests.

Room Painting and Touch-Ups

Rooms, touch-ups and small paint jobs

Use Plug A Pro for defined paint jobs where the provider can quote the room, wall or touch-up area in writing.

Examples

  • Single-room repainting
  • Feature wall painting
  • Touch-ups after small repairs
  • Boundary wall or gate painting where safe

Not in this scope

  • Large multi-week paint projects
  • High-rise exterior painting
  • Specialist coatings that need certified handling
GreenReady for WhatsApp-first MVP requests.

Garden and Lawn Care

Everyday outdoor clearing and maintenance

Suitable for lawn cutting, trimming and manageable garden clean-up that can be quoted before work starts.

Examples

  • Lawn mowing and edging
  • Weeding and garden clean-up
  • Hedge trimming
  • Small planting tasks

Not in this scope

  • Tree felling
  • Large landscaping redesigns
  • Jobs needing heavy machinery
AmberAsk first. Support may limit scope before matching.

Small Plumbing Jobs

Leaks, taps, drains and small fittings where safe

Plumbing requests are screened first so support can keep the scope to minor, defined work and avoid regulated or high-risk tasks.

Examples

  • Tap and mixer repairs
  • Toilet cistern parts
  • Minor leak checks
  • Shower head replacements

Not in this scope

  • Gas work
  • Major pipe rerouting
  • Certificate-of-compliance work
AmberAsk first. Support may limit scope before matching.

Appliance Checks

Basic fault checks and small appliance repairs

Appliance requests are screened because some jobs need specialist parts, manufacturer support or electrical safety handling.

Examples

  • Washing machine not draining
  • Fridge fault assessment
  • Oven element checks
  • Dishwasher seal or door issues

Not in this scope

  • Warranty claims
  • Internal electrical rewiring
  • Industrial appliances
RedNot handled in the MVP launch scope.

Regulated Electrical Work

Not handled in the WhatsApp-first MVP

The MVP does not route electrical work that can create safety, compliance or credential risk.

Examples

  • Distribution board work
  • New plug points or wiring
  • Electrical fault tracing in walls

Not in this scope

  • All regulated electrical work is excluded from MVP matching
  • Use an appropriately qualified provider outside this MVP flow
RedNot handled in the MVP launch scope.

Large Builds and Remodels

Not part of the small-job MVP scope

Plug A Pro’s launch scope is small everyday jobs, not major multi-trade projects or ongoing site work.

Examples

  • Room remodels
  • New building work
  • Multi-week site projects

Not in this scope

  • Major remodels are excluded
  • New building work is excluded
  • Long-running site teams are excluded
RedNot handled in the MVP launch scope.

High-Risk Site Work

Excluded until operations can support it

The MVP avoids work where safety controls, heavy equipment or specialist credentials are the main requirement.

Examples

  • Working at unsafe heights
  • Tree felling
  • Hazardous material handling

Not in this scope

  • Unsafe heights are excluded
  • Heavy equipment work is excluded
  • Hazardous material work is excluded

Not sure where your job fits?

Send the job on WhatsApp and support will help classify the scope before any provider is matched.

Ask on WhatsApp

Start the conversation on WhatsApp.

Need a service provider, looking for work or want to join as a service provider? Start with us on WhatsApp at +27 69 355 2447.